Privacy policy

1. INFORMATION WE COLLECT

When you visit our website or interact with our Services, we may collect the following types of personal information:

a) Information You Provide Directly

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by third-party payment providers)
  • Order details and purchase history
  • Communications you send to us (e.g. emails or contact forms)

b) Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages visited and interactions with the website
  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill orders
  • Communicate with you about purchases, shipping, and customer service inquiries
  • Provide and improve our Services
  • Send marketing communications (only where permitted and with opt-out options)
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory obligations

3. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience.

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the Services.

4. SHARING YOUR PERSONAL INFORMATION

We share your personal information only as necessary to operate our business, including with:

  • Shopify, which hosts our online store
  • Payment processors and financial institutions
  • Shipping and logistics providers
  • Analytics and marketing service providers
  • Legal or regulatory authorities, where required by law

We do not sell your personal information.

5. INTERNATIONAL DATA TRANSFERS

Because our store is hosted on Shopify and we sell globally, your personal information may be transferred to and processed in countries outside your country of residence.

We take reasonable steps to ensure that such transfers are protected in accordance with applicable data protection laws.

6. DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Meet legal, tax, and accounting requirements

When no longer required, your information is securely deleted or anonymized.

7. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Request correction or updates to your information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below.

8. MARKETING COMMUNICATIONS

If you subscribe to our mailing list, we may send you updates about new collections, product releases, or brand news.
You may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. DATA SECURITY

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page.

12. CONTACT INFORMATION

For questions or requests related to this Privacy Policy, please contact us at:

TS DECO
Legal Entity: TS DECO CO., LTD.
Email: tsdeco@tsc.tw
Registered Address: No. 27, Lane 140, Xingai Rd, Neihu District, Taipei City, Taiwan